San Francisco Store Implements ‘One-on-One’ Shopping To Combat Thefts | Rachel Michelin

Rachel Michelin, president of the California Retailer’s Association, discussed the challenges of retail theft in California and efforts to address this complex problem. Michelin acknowledged that retail theft has taken a toll, with some stores leaving San Francisco due to constant shoplifting. However, she expressed hope that recent legislative actions aimed at holding repeat offenders accountable could help curb this “death by a million cuts.”