A large share of police calls in Los Angeles now trace back to homelessness, at a time when departments are already short on officers. Behind each call is a mix of mental health crises, addiction, and conditions that rarely change after a single intervention. Why do so many people return to the same situation, even after contact with services? In this episode, LAPD Commander Blake Chow shares what decades on the ground have revealed about why these situations persist and what begins to shift when the response moves beyond isolated fixes.